Our Promise

The Harlestone Road Dental Practice Promise

  • Guarantees to provide you with genuinely warm, friendly, yet professional service.
  • High quality dentistry from our team of experts, both in routine dentistry and in cosmetic dentistry.
  • You will be presented with all dental treatment options, giving you the power to make the best choices when it comes to your dental health.
  • Our paramount concern is seeing to your individual needs and safety.
  • Strict infection control, safety, and cleanliness protocols are followed in all practice rooms, as well as in the common areas of the practice to greatly minimise the risk of cross-infection.
  • We will provide you with a detailed report of all the costs involved with your treatment.
  • We strongly believe in transparency especially when it comes to treatment fees.
  • Modern & comfortable facilities in our practice are resigned to provide you with the most pleasant experience.
  • Comprehensive answers to your questions to give you the peace of mind that you need, before we proceed with the treatment.
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What We Request From You, Our Patients

  • For changes, adjustments, or cancellations – please notify us at least 48 hours before the scheduled appointment.
  • This will give us enough time to rearrange schedules as needed.
  • Our staff are here to provide you with great service, and quality dentistry. We request that you treat all members of our staff with equal respect and courtesy in return.
  • We request that all bills be paid on time. We will provide you with a detailed estimate of the costs involved in the earliest stages of the treatment to give you time to prepare for the fees.
  • Should you have any concern regarding the fees listed, please do not hesitate to talk to us about it so we can come to a resolution.
  • For bills payment – we accept cash, as well as major debit and credit cards.
  • For NHS cost claims, please bring the necessary documentation or proof of entitlement to facilitate the process.
  • We request you to follow your dentist’s advice about good oral hygiene practices, to ensure that you will be free from gum problems, tooth decay, and other dental problems.
  • In case you are not happy with the service our treatment we provide, we encourage you to share with us your concerns so we can come up with a more positive experience for you.

Appointment Enquiry

Do you need more information about Harlestone Road Dental Practice? Are you interested to know more about the dental treatments and services we offer? If you have any questions, or would like to book a treatment, please call or email us.

Enquire Now

Contact Us

Call: 01604 751857

Harlestone Road Dental Practice
99 Harlestone Road
St. James

Opening Hours

Mon - Thu: 8.30 - 17.30
Fri: 8.30 - 13.00
Sat: By special arrangement
Sun: Closed

Closed daily for lunch from 13.00 - 14.00

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